Privacy Policy

Privacy Policy

Effective Date: 01 March 2025

At My Creative Fix, your privacy matters to us. We are committed to protecting your personal information and ensuring that your experience with us — whether online or at one of our creative events — is safe, secure, and enjoyable.

1. Who We Are

My Creative Fix is a creative experience brand offering workshops, art events, and other creative sessions. This privacy policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

2. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Your name and contact details (email address, phone number, etc.)
  • Booking and payment information for workshops or events
  • Any communication you send us (emails, messages, feedback)
  • Photos or videos taken at events (only with your consent)

3. How We Use Your Information

We use your personal information to:

  • Process bookings and payments
  • Communicate important event details or updates
  • Share creative opportunities, news, or promotions (if you’ve subscribed)
  • Improve our services and website experience
  • Comply with legal and regulatory requirements

4. Sharing Your Information

We respect your privacy — we do not sell or rent your personal information.
We may share your information only with:

  • Service providers who help us manage bookings, payments, or communications
  • Legal authorities, if required by law

All third parties are required to keep your information secure and to use it only for the purpose agreed with My Creative Fix.

5. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at:
hello@mycreativefix.co.za

6. Security of Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. However, no online system is 100% secure, and you share information at your own risk.

7. Photos and Media

We love capturing the creativity at our events! Photos or videos may be taken and shared on our social media platforms.
If you prefer not to appear in any photos, please let us know at the start of the event.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 hello@mycreativefix.co.za
📞 +27 64 681 3914